1-866-977-6786 XPROQUO
YOUR ROLE
PROPERTY OWNERS RESPONIBILITIES CHECKLIST:
EMERGENCY PHASE
- Call the professionals at XPROQUO to assist you with mitigation.
- Call the insurance provider and open an claim.
- Provide the following details to XPROQUO; claim number, adjuster's name and contact information.
ADMINISTRATION PHASE
- Provide access to your property as needed for assessment purposes.
- Provide documentation as required by your insurance adjuster.
- Select contractor to perform repairs.
- make arrangements for payment of your deductible in consultation of your adjuster.
RECONSTRUCTION PHASE
- Provide access to your property as needed for repair purposes.
- Make material selections as needed (e.g. flooring, paint colors, ect. ).
- Ongoing communication with XPROQUO including performance of a final walk through and approval of a completion certification.
INSURANCE COMPANY RESPONSIBILITIES:
- Assesses the damage and makes critical decisions with respect to coverage.
- Documents the damage to create a plan (referred to as the "scope" of work) for necessary repairs to both the property and your belongings (referred to as "contents").
- The goal of the insurance company is to restore the insured to a "pre-loss condition" with quality work at a fair cost.
- Gathers one or more repair or reconstruction estimates, at which point you are free to pick the service provider you wish to repair your property.
