Restoration Handbook

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Disasters don't discriminate. XPROQUO understands how stressful these unexpected surprises can be. That's why putting in place a plan before is the only way to havce the quickest response which is critical to preventing further damage to your property.

Damages to your property arising from water, fire and storms can cause unwanted side effects of confusion,frustration, stress and financial worries. To minimize this we put a customized plan in place that offers peace of mind throughout and after the restoration process.

Great communication is essential to ensuring the restoration process runs its course in a timely manner. To do this effectively, it is important to understand the key stakeholders involved in a loss. Property Owners, Property Managers, Insured, Insurance Agent/Broker, Insurance Company/Insurer, Insurance Adjusters, Contractor.

The custom plan for your emergency situation is put in to place immediately through 3 phases. Phase 1 Emergency

Phase 2 Administration Phase 3 Reconstruction

While we do our best to provide support and answer and questions you may have during this difficult time, its essential that you are aware of the role you play in ensuring a smooth restoration process.

As with any process there is paperwork required. Always read all forms and documents carefully before signing.

We are professional restoration contractors who specialize in preventive maintenance and restoring(or remediating) damaged property.

Your primary Duty in an emergency is to mitigate damage.Your best first step in doing this is getting an Xproquo plan in place to minimize damages and accelerate restoration.

In emergency situations, it is critical to address both the structure and the belongings that fill it.These belongings are referred to as "contents."

In many instances, you are able to continue living and working in your property throughout the Emergency, Administration and Rebuild process. However, in some cases its not feasible and Health Safety, Lack of basic necessities and the scope of involvement help determine this. 

Repairs to your home will commence at the close of the administration phase-the time when the scope of work has been agreed on and Xproquo has been selected as the contractor.

Frequently Asked Questions